911 At Ease International (911AEI) is a nonprofit project that gives first responders and their families fast, free, and confidential mental health support so they can stay healthy while serving on the front lines.
Founded in 2014 by retired Santa Barbara Police Sergeant Mike McGrew and philanthropist Michael Armand Hammer, the project began as a simple “At Ease” program under the Santa Barbara Police Foundation to meet a critical need: trusted counseling that would not threaten a first responder’s career or reputation. It offered what departments often could not—immediate access to culturally competent clinicians, at no cost, with no insurance requirements, and complete privacy from employers or agencies. Word of mouth spread as officers, and later other first responders, shared how the program helped them process trauma, reconnect with their families, and return to duty stronger. By 2020 it had grown into an independent national nonprofit, expanding beyond law enforcement to serve firefighters, paramedics, dispatchers, and other frontline personnel across multiple states.
At the heart of the 911 At Ease project is a network of trauma‑informed clinicians who understand first responder culture and provide counseling tailored to chronic exposure to crisis, violence, and loss. Services include one‑on‑one and family counseling, critical incident response around major events, family support resources, and “therapeutic music intervention” through 911 Project Harmony. Project Harmony uses songwriting, performance, and music retreats to help first responders give voice to their experiences, process grief, and build resilience in a creative, community‑building environment. Across all offerings, the core values remain the same: strict confidentiality, zero cost, trauma‑informed care, and deep respect for the service and sacrifice of first responders and their loved ones.
Today, 911 At Ease International is recognized as a national leader in non‑traditional mental health access for first responders, led by people who have served themselves. McGrew now serves as CEO & Executive Director, joined by his father, retired Fire Chief Warner McGrew, and a board of public safety, business, and community leaders who work to expand the project’s reach. Their vision is that no first responder or family member has to suffer in silence with post‑traumatic stress injuries, anxiety, depression, or the relational fallout of the job, because confidential, compassionate help is always within reach.